Missed doctor appointments are common because, quite simply, patients forget their appointments. They may forget what time the appointment is scheduled for since they do not receive a reminder or set one for themselves. Through the use of automated notifications, appointment reminder software has helped healthcare providers reduce the number of missed appointments.
With the automated reminder system, there is a notification that alerts the patient to ensure that they show up on time and allows the doctor to see a patient promptly. This doctor appointment reminder service also has features that allow both the doctor and patient to make changes to their appointment schedule. A study shows that an effective appointment reminder system can increase compliance (attending an appointment) by up to 40% — ultimately improving patient outcomes. So how do you choose the right system?
Here are some things to consider when selecting a doctor’s appointment reminder service or software:
Understand The Features Every Reminder Service Needs
There are two very important features the appointment reminder software must include: :
HIPAA Compliance
Healthcare providers must comply with HIPAA regulations, so choosing a HIPAA-compliant appointment reminder software helps practices ensure compliance with protected health information (PHI) privacy and security provisions.
Electronic Health Record (EHR) Integration
Choosing an appointment reminder software that integrates with EHRs is one of the most important elements. EHR increases practice efficiency by eliminating duplicate data entry and documentation and reducing the risk of clerical errors. The right appointment reminder software can automatically send reminder messages at scheduled intervals leading up to a patient’s appointment as it’s recorded in your EHR.
Beyond the key features of an appointment reminder service, you have other factors to review.
Choose A Communication System With Patient-friendly Options, Like Text Messaging
Better communication means better patient outcomes. Choosing a doctor appointment reminder service that comes with HIPAA-compliant text messaging eases the difficulty of how your patients communicate with you. Two-way text messaging allows your practice to connect with patients instantly, as it lets you send and receive text messages.
Efficient appointment software that allows your patients to quickly respond to an appointment reminder message is one of the top features of a doctor’s office. Text messaging capability allows your patients to confirm, reschedule, or even ask questions about their appointment, which can make their experience better. It’s also a great way to avoid missed appointments because communication is quick and easy.
The Best Appointment Reminder Services Are Customizable
When selecting an appointment reminder software, flexibility is an important factor as well. The software must allow you to have full control over how you can update your patients, and that enables you to customize what to tell them. These options (e.g., the ability to edit messages that have already been sent) should come in a variety of templates.
Read The Reviews Of Prospective Doctor Appointment Software Choice
This applies to most of any products in the market today; looking for the item’s reviews before purchasing it to see if the product’s effective for consumers or not. Reviews and feedback are vital in selecting the right doctor appointment reminder service for your practice. When you read the software’s reviews first, you may learn beneficial information, which determines whether the software is the best fit for your practice.
By looking at the software’s reviews, you can see the feedback given by doctors or medical practices. You can compare each software’s advantages and disadvantages — helping you determine what features you need more and which software performs best.
When you look at a doctor appointment reminder software’s reviews, here are some questions to keep in mind:
- Does the software work as advertised?
- Is it easy to use?
- How did the software improve other providers’ workflow?
- Are appointment reminders sent out correctly?
- How helpful is the developer’s customer service?
As with any business investment, it is always important to dig deeper into the product you want to purchase, especially for software that you need to integrate into your system. One of the ideal ways to do this is to read through the software’s reviews and try to find the answers to the above questions — or any others you may have.
It may seem daunting to sift through reviews and look for the other key elements you need from a doctor’s appointment reminder service. Fortunately, there is an effective and ideal software with excellent reviews and user satisfaction ratings that contains all the important features: Curogram.
Why Use Curogram For Your Doctor’s Appointment Reminder Software?
Curogram offers all the appropriate features you need for a doctor appointment reminder service, including an automated reminder system and 2-way text messaging capability feature that enables your patients to easily communicate with you.
Curogram is a HIPAA compliant software that you can seamlessly integrate into any EHR system. That guarantees healthcare providers’ data transfers and messages are encrypted and secure. Curogram aims to improve patient care, patient satisfaction, and overall reputation. It also aims to save time and money by reducing no-shows, the main reason for using a doctor’s appointment reminder system.
Final Words
The benefits of an appointment reminder service make it clear as to why medical practices should start using this software. From reducing your workload to improving patient satisfaction through effortless appointment scheduling and rescheduling, this investment can only benefit your practice.
Once you choose the best doctor appointment reminder software — Curogram — the advantages the service provides improve your practice and ensure your patients are always on top of their appointments and, in turn, their medical needs.
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